An airline wants to monitor the performance of their baggage handling crew on the daily flight...
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An airline wants to monitor the performance of their baggage handling crew on the daily flight from Kuala Lumpur to Kota Kinabalu that is always filled to its 140-passenger capacity. They track the number of passengers that lose bags each flight for a two-week period. The data are displayed in the following table. Determine control limits for the appropriate chart and indicate if the baggage handling process is still under control or not. BI Day Bags Lost 1 3 2 4 3 3 4 2 5 5 6 7 7 6 8 8 9 1 10 7 11 6 12 2 13 1 14 7 An airline wants to monitor the performance of their baggage handling crew on the daily flight from Kuala Lumpur to Kota Kinabalu that is always filled to its 140-passenger capacity. They track the number of passengers that lose bags each flight for a two-week period. The data are displayed in the following table. Determine control limits for the appropriate chart and indicate if the baggage handling process is still under control or not. BI Day Bags Lost 1 3 2 4 3 3 4 2 5 5 6 7 7 6 8 8 9 1 10 7 11 6 12 2 13 1 14 7
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