Question: An Apology Comparison: A Case Study of Two Different Discursive Leadership Approaches Discussion Questions 1. In the case of Markitecht Green, where do you see

An Apology Comparison: A Case Study of Two Different Discursive Leadership Approaches

Discussion Questions

1.

In the case of Markitecht Green, where do you see the four steps to the proper apology in Danes communication to the team?

2.

How can you tell that Danes apology was successful in repairing or restoring the relationship?

3.

What might a poor discursive leadership opportunity have looked like if Dane had not delivered this apology?

4.

Our second leader Bennet had two leadership failures in this case study. What are the two communication failures that lead to such a large failure?

5.

Describe the signs and ramifications of each of Bennets communication failures.

6.

Craft a proper four-step apology as if you were Bennet in the instance of the elementary school predicament.

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