Question: An auto service facility does only oil changes. It can handle an average of 6 cars per hour, but it varies with each car. Customers

An auto service facility does only oil changes. It can handle an average of 6 cars per hour, but it varies with each car. Customers arrive at an average of 5 cars per hour but this also varies. Management makes changes so that the oil change is automated and takes exactly 10 minutes per vehicle. They also insist that customers make appointments and customers arrive at exactly12 minute intervals. What will happen as far as waiting lines?

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