Question: An example of a behavior - based approach to measuring performance is: q , determining if an employee met productivity goals analyzing customer satisfaction ratings

An example of a behavior-based approach to measuring performance is:
q,
determining if an employee met productivity goals
analyzing customer satisfaction ratings
evaluating whether an employee has the knowledge needed to perform the job
observing how an employee interacts with customers
An example of a behavior-based approach to measuring performance is: q,

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