An HIM department has set productivity standards for each task associated with scanning records of discharged patients. The standard for the scanning process is 1,500 images per hour worked. Twelve weeks after implementation, the standard is reassessed because of errors made by some employees. Given this data, what action might the HIM manager or director want to take regarding quality of production? Employee Scanning Productivity Employee Actual Production Hours Worked Percentage Errors Chad 1,325 images/hour 242 1% Barbara 1,500 images/hour 240 2% Leslie 1,450 images/hour 232 1% Maria 1,700 image/hour 240 7% Mike 1,675 images/hour 220 6% Question 139 options: Talk with Chad and put him on probation for not meeting the productivity standard. Complement Maria and Mike for exceeding the productivity standard. Incorporate quality expectations into the standard. Continue to benchmark another six weeks to see if there is any difference