An ice cream store has been growing extremely quickly, moving from one store to 100 stores across Florida in a short space of time. Even though the businesses are different, there may be lessons from the Valentine's Day debacle at JetBlue. What strategies might the ice cream want to implement in light of what happened at JetBlue? (select all that apply)

		Cross-train employees so that if there is a weather or health crisis where many employees cannot come to work, employees who can show up for work can do all the necessary tasks
		Hire someone to oversee the development of contingency plans for a range of possible risks
		Stock up on perishable items like milk and fruit toppings months in advance
		Move off of paper-based systems for ordering supplies and staffing to scalable technology systems