An important concept learned during this portion of class was that marketing savy businesses are customer focused at all times. To make a point about such a focus, or in this case the lack thereof, the term "chicken efficiency" was used. What was the literal (actual) meaning of "chicken efficiency" to KFC before realizing their mistake?not wasting chicken le.s. at the end of the nighte)using Total Quality Management (TOME primeteles when ordering chicken in bulsusing Total Quality Maragement (TQM) principles to speed up the order to cook processes usedemuring KFCS advertising focused on divect mal activities