Question: An important difference between service and manufacturing operations is that customers introduce far more variability into the operations in a service system. Which of the

An important difference between service and manufacturing operations is that customers introduce far more variability into the operations in a service system. Which of the following is not one of the basic types of variation that customers bring to a service system?
Effort variability
Request variability
Environmental variation
Arrival variability
Capability variability
An important difference between service and manufacturing operations is that customers

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