Question: An important difference between service and manufacturing operations is that customers induce far more variability into the operation in a service system. Check all the
An important difference between service and manufacturing operations is that customers induce far more variability into the operation in a service system. Check all the basic types of variation that customers bring to a service system. You may select more than one answer.
A. Arrival Variability
B. Request variability
C. Capacity variability
D. Effort variability
E. subjective variability
F. Service variability
G. System variability
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