An important implication of the Balanced Scorecard is:

Managers need to recognize that strategy goals must first focus on stakeholder perspectives

Firms should not only measure themselves on their financial performance, but on others measures which include innovation and learning perspectives, customer persepctives and internal perspectives.

Managers must first balance the needs of shareholders, employees and customers if innovation and learning are to support strategy development.

Financial measures will most accurately reflect how valuable ones internal resources are.