Question: An important problem in industry is shipment damage. A windshield factory ships its product by truck and determines that it cannot meet its profit expectations

An important problem in industry is shipment damage. A windshield factory ships its product by truck and determines that it cannot meet its profit expectations if, on average, the number of damaged items per truckload is greater than 12. A random sample of 12 department truckloads is selected at the delivery point and the average number of damaged items per truckload is calculated to be 9.4 with a calculated sample of variance of 6.4. Select a 99% confidence interval for the true mean of damaged items.

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