An Insurance company samples claim forms for errors created by its employees as well as the amount of time it takes to process a claim. be concern about the quality of the process.

Process should be $$ All points are $$ ; however, all points are also $$ the process proportion defective. whether there might be concern about the quality of the process.

Process should be $$ All points are $$ yet the trend in points show a movement or shift toward UCL out$-$of$-$control point.