An insurance company samples claim forms for errors created by its employees as well as the amount of time it takes to process a claim.

Comment on whether there might be concern about the quality of the process.

The process should be checked. All points are not within the control limits$.$

The process should be checked. A large number of data points are on one side of the center line.

The process should be checked. The data points indicate a strong trend over time.

The process does not need to be checked. All the data points are within the control limits and the location and pattern of points do not cause concern.

Comment on whether there might be concern about the quality of the process.

The process should be checked. All points are not within the control limits$.$

The process should be checked. A large number of data points are on one side of the center line.

The process should be checked. The data points indicate a strong trend over time.

The process does not need to be checked. All the data points are within the control limits and the location and pattern of points do not cause concern.