Question: An M / M / 4 system has an arrival rate of 1 2 customers per hour. Each server has a service rate of 1

An M/M/4 system has an arrival rate of 12 customers per hour. Each server has a service rate of 13 customers per hour.
a. What is the utilization factor for this system?
Note: Round your answer to 3 decimal places.
Utilization factor
b. If all servers are kept busy, how many services will be completed per hour on average?
Note: Round your answer to the nearest whole number.
Services completed per hour
An M/M/4 system has an arrival rate of 12 customers per

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