Question: An organization decides to evaluate and understand their current quality processes. From this starting point, they plan to build their quality processes to become the

An organization decides to evaluate and understand their current quality processes. From this starting point, they plan to build their quality processes to become the best in the industry, in increasing levels, one level at a time. The eventual goal in this approach is to forever lead the industry by always improving on their quality. What approach is this organization adopting?

Software Quality Function Deployment (SQFD)

Total Quality Management (TQM)

Capability Maturity Model Integration (CMMI)

International Organization for Standardization (ISO)

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