Analysis: Based on Jonah's tutelage, Alex focused on systems development, improvement, and constraint management in order for the plant to start to function effectively. In that regards, he (Alex) figured out that he needs to ensure that all department in the plant are carried along by issuing clear and precise instructions (communication) and one of the ways he did that is develop a color-coded system which helped his team to expedite orders. With such procedures and others, throughput improved, operating expenses went down while inventory became more manageable. Alex also collaborated with the marketing depart to ensure that new market prospects are exploited since the plant's capacity has increased and require more customers, especially new customers for business. Ea part of a system contributes to the whole, as such each part should be nurtured even if they are ineffective. It is important that when a part of a system becomes a