Question: analysis explain the changes that led to the downfall of Nokia using the following tools: Company SWOT analysis How did their SWOT elements change? Customer

analysis explain the changes that led to the downfall of Nokia using the following tools:

Company SWOT analysis How did their SWOT elements change?

Customer Customer behaviour, needs and preference changes How did the changes in consumer needs and behaviour erode the value

perception?

Competitors Porters 5 forces What forces changed significantly that caused threats to Nokia and enabled their competitors to provide superior

value?

Context PESTEL How did the PESTEL environment influence their downfall?

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