Analysis on a current service process a. Create a linear map of your own outlining the service process in the case /5 b. Answer the following questions i. Total value added time /2 ii. Total non-value added time /2 iii. Total time /2 iv. Total added costs /2 v. Total non-value added cost /2 vi. Total cost /2 c. Create a written summary of the above and highlight your concerns /5 ii. Create a list of proposed changes addressing the above concerns /5 Analysis on proposed new service process a. Create a NEW linear map of your own including your proposed changes /5 b. Answer the following questions i. Total value added time /2 ii. Total non-value added time /2 iii. Total time /2 iv. Total added costs /2 v. Total non-value added cost /2 vi. Total cost /2 vii. Percent reduction in time /2 viii. Percent reduction in cost /2 c. Create a written summary of your recommendations (changes) and their impa service process /5 Analysis on a current service process a. Create a linear map of your own outlining the service process in the case /5 b. Answer the following questions i. Total value added time /2 ii. Total non-value added time /2 iii. Total time /2 iv. Total added costs /2 v. Total non-value added cost /2 vi. Total cost /2 c. Create a written summary of the above and highlight your concerns /5 ii. Create a list of proposed changes addressing the above concerns /5 Analysis on proposed new service process a. Create a NEW linear map of your own including your proposed changes /5 b. Answer the following questions i. Total value added time /2 ii. Total non-value added time /2 iii. Total time /2 iv. Total added costs /2 v. Total non-value added cost /2 vi. Total cost /2 vii. Percent reduction in time /2 viii. Percent reduction in cost /2 c. Create a written summary of your recommendations (changes) and their impa service process /5