Analysis Questions for the case, based on the case study Bombardier Case, successfully navigating the turbulent skies of a large-scale ERP implementation, within HBR. Please refrain from recapping/summarizing the case, except for specific parts absolutely necessary for supporting your analysis/argument. (Write with the assumption that the reader of your analysis has read the case thoroughly).

1. What were the major business and informational challenges faced by Bombardier before the ERP implementation?

2. What were the strong points of the implementation process for the Mirabel roll-out and what points need improvement?

3. What were the strong points of the second implementation, what experiences from first were incorporated and what aspects need further improvement?