Question: Analyze and determine based on the different Gin Index below why is this company is losing customers (attrition rate) by using the primary attribute of

Analyze and determine based on the different Gin Index below why is this company is losing customers (attrition rate) by using the primary attribute of gender and attrition rate to identify patterns/reasons that people are leaving ( analyze the data results and identify anomalies or reasons to believe people are leaving the company (lack of benefits, high APR, gender preferences, age groups, etc.)

Gin Index on gender - Confusion Metrix

Performance Vector

Percentage

Accuracy

89.50%

Sensitivity

88.66%

Specificity

85.57%

Precision

85.26%

AUC

87.23%

True 0 True 1
Predicted 0 1186 183
Predicted 1 200 1431

Gini Index - Confusion Metrix

Performance Vector

Percentage

Accuracy

87.23%

Sensitivity

88.66%

Specificity

85.57%

Precision

87.74%

AUC

0.916

True 0 True 1
Predicted 0 1126 183
Predicted 1 200 1431

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