Question: Analyze quality costs and implement total quality management (TQM) practices. Quality Cost Category Costs ($) Description Prevention Costs $100,000 Quality planning and training Appraisal Costs

Analyze quality costs and implement total quality management (TQM) practices.

Quality Cost Category

Costs ($)

Description

Prevention Costs

$100,000

Quality planning and training

Appraisal Costs

$50,000

Inspection and testing

Internal Failure Costs

$30,000

Scrap and rework

External Failure Costs

$20,000

Warranty claims and customer returns

Requirements:

Calculate the total quality costs for the manufacturing process.

Classify quality costs into prevention, appraisal, internal failure, and external failure costs.

Recommend TQM practices to reduce quality costs and improve product quality.

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