Question: Analyze the case study: Emotional intelligence at FedEX, and answer the following questions: Do you think that emotional intelligence would be important for a manager

Analyze the case study: Emotional intelligence at FedEX, and answer the following questions:

  1. Do you think that emotional intelligence would be important for a manager at FedEx to have? Explain your answer.
  2. How does FedEx develop its new leaders' emotional intelligence?
  3. What else do you think that FedEx can do to enhance its managers' emotional intelligence?

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