Question: Analyze the simulation model, with 50 trials, for Koehler Vision Associates (KVA) with the following assumptions. Assume that the no show rate is uniform, between

Analyze the simulation model, with 50 trials, for Koehler Vision Associates (KVA) with the

following assumptions. Assume that the no show rate is uniform, between 10% and 20% of

prospective patients fail to show up or cancel their exam at the last minute. A $250 charge is

applied as a deposit for the actual procedure. Patients that do not show up are refunded the

charged fee less a $25 processing fee. KVA can handle 125 patients per week and is considering

overbooking its appointments to reduce the lost revenue associated with cancellations. However,

any patient that is overbooked may spread unfavorable comments about the company; thus, the

overbooking cost is estimated to be $125. Determine the averages for the net profit (revenue less

overbooking costs) and number overbooked for taking appointments between 130 and 150

patients in increments of 2. What would you recommend?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!