Question: Analyze what happened, using ideas from Chapter 8 about Model I and Model II behavior, strategies for managing conflict, and suggestions for improving interpersonal competence.

Analyze what happened, using ideas from Chapter

8

about Model I and Model II behavior, strategies for managing conflict, and suggestions for improving interpersonal competence. Using Model II behavior, what would you have done differently and why? Discuss what difference you think your behavior would have made in Anne and Harry

s interaction?

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