Anders Dahlgren is the mentor for a high school robotics team consisting of $15$ students, ranging from freshman to seniors, with $14$ of the $15$ students being male, and $1$ student being female. Anders is responsible for assigning a mentor to the team, and overseeing the students who are divided into two groups, mechanical, the group that designs and builds the robot, and programming, the group that designs the code that tells the robot how to complete its tasks. Anders is considering three different members of the team to be the captain.

The first student, Pria, is a junior, the only female on the team, and is a programmer. She is described as very serious and talented, but also organized and rigid. She sticks to a developed schedule and deadlines and is willing to offer solutions for the other programming group members when there is a problem or obstacle. A barrier she faces is that some of the group members from both the mechanical and programming team consider her to be bossy and have stressed them out with deadlines and rigidity.

The next student, Justin, is a member of the mechanical group. He is sociable and likeable, and is more hands$-$on in his approach, and is willing to attempt to try to find a solution by doing other than scheduling or planning. Anders notes that Justin is creative as a leader, but that if parameters and goals aren$$t established, the entire session can become chaotic very quickly.

The final student, Jerome, has been a member of the programming team for four years, now a senior, and is quiet, respectable, and polite. He is known for being someone that listens to the input of others and considers their ideas even if he does not agree with them, as it allows for all members to be a part of the learning process. The criticism of Jerome is that his leadership style $$often slows down progress$$ and it has, at times, caused them to scrap their project and start over. When asked by Anders why he isn$$t more assertive, Jerome defends the process of learning, and not following orders from someone else.

Based on the assumptions of Theory X and Theory Y$,$ how would you describe each manager$$s philosophy and style of leadership? In what way do their attitudes about Vanessa affect their leadership?

In this type of customer service setting, which leadership style would be most effective for the bank to meet its goals and why? From the bank$$s perspective, which $($if any$)$ manager exhibits the most appropriate leadership? Discuss.

What advice would you give to each of the managers to enhance their leadership skills within the bank?

What do you think Vanessa can do to prepare herself for her $3-$month review?