Question: Another version of a customer contact audit that includes all employee actions and acknowledges that services are designed to be experiences is referred to as:

Another version of a customer contact audit that includes all employee actions and acknowledges that services are designed to be "experiences" is referred to as:

Select one

.

A service continuum

.

Gap analysis

.

A service blueprint

.

An experience economy

.

A service audit

Another version of a customer contact audit that includes all employee

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