Question: Question 2 A customer contact audit that includes all employee actions and acknowledges that services are designed to be experiences is referred to as: Select

Question 2
A customer contact audit that includes all employee actions and acknowledges that services are designed to be "experiences" is referred to as:
Select one
A. An experience economy
B. Gap analysis
C. A service blueprint
D. A service continuum
E. A service audit
Question 2 A customer contact audit that includes all employee actions

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