Answee the First and Third Questions only !

Sada is confused. His assembly line workers enjoy safe working conditions and currently make more than their counterparts in other similar companies. However, these workers are still not very enthusiastic about their jobs. Explain the situation to Sada, using specific concepts from either Hertzberg's Two-Factor Model or the Job Characteristics Model. Based on this, what can Sada do to have a more satisfied and motivated workforce? Explain the key differences between functional and dysfunctional conflict. Your friend Alicia is leading a team in which she thinks there is not enough functional conflict. Suggest to her three ways she could change the composition or dynamics of her team to inject the potential for more functional conflict in her team. Use specific course concepts. You are negotiating with union representatives over a new contract that covers several important issues. The issue of overtime pay is important to the union, but is less important to you than other issues you will deal with later in this negotiation. You also need to maintain a good relationship with the union. Briefly describe the 5 Conflict-Handling Styles, and then explain which of these styles you will use in negotiating with the union about overtime pay. Would you describe your selected style as Integrative or Distributive, and why? Finally, describe what is meant by a BATNA, and explain why developing one is important, especially for distributive bargaining