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9:57 PM Mon Dec 2 T & app.hubspot.com & LL\" Final Grade Ca... o Mail - Hathaw... [ ] HubSpot - Aca... LTJ Chat Thread HubSpot Academy v . V Inbound Sales @ en- a o Question 21 of 60 Time remaining: 02:45:13 > Earning the Attention : of Today's Congratulations you just landed Empowered Buyer a job selling IT equipment to large et Lo corporations! You receive your first inbound lead, and you call the person who submitted it. You quickly realize that this person is a junior employee with no buying authority. What should you do? > Understanding the : Buyer's Context 5 Videos | Total: 38 minutes 5 . . i Respectfully answer their questions, then Delivering : mark them as "unqualified\" in your CRM Personahz_ed Sales and don't spend any more time on them. Presentations 5 Videos | Total: 31 minutes Treat them the same way you would treat your target persona because there's a good chance they're doing research for > Inbound Sales that person. Certification Next Steps End the call as quickly as possible because Total: 10 minutes there's no reason to spend time talking to junior employees. Exam Ask to talk to their supervisor and see if Time remaining: 02:45:13 you can qualify that person as a lead. Recommended learning Pick your next course a Chat Help