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Your professor has been teaching OB and has fine-tuned her presentations so that students receive the key messages efficiently and effectively. Which of the influences on effective encoding and decoding does this example relate most directly to? Multiple Choice Similar codebooks Confirmation bias Communication channel motivation Shared mental models Communication conduit All of the following are problems associated with email, EXCEPT: Multiple Choice O Email overload contributes to significant employee stress. 0 Email is a poor medium for communicating in ambiguous, complex, or novel situations. O Email is a poor medium for communicating emotions Email seems to reduce our politeness and respect for others Email reduces employees information overload which results in higher productivity Social media serves all of the following functions, EXCEPT? Multiple Choice Presenting the individual's identity Enabling conversations Preventing information exchange . Maintaining relationships Revealing reputation or status The nonconscious process of catching" or sharing another person's emotions by mimicking that person's facial expressions and other nonverbal behaviour is called: Multiple Choice emotional dissonance. the inoculation effect emotional contagion. empathy emotional labour