Question: Answer ALL questions . 1Define operation management. (2 marks) 2Illustrate a simplified diagram of a basic operation system. (5 marks) 3What activities are involved in

Answer ALL questions.

1Define operation management. (2 marks)

2Illustrate a simplified diagram of a basic operation system. (5 marks)

3What activities are involved in the production function? List any FOUR (4) activities. (4 marks)

4Briefly describe how operations have evolved from the Industrial Revolution to the Internet Revolution. (5 marks)

5List any FOUR (4) impacts of e-business on operation management. (4 marks)

Answer all questions.

1. Identify and discuss any FIVE (5) strategic decisions in operations management.

(15 marks)

2. Discuss THREE (3) ways a company can achieve competitive advantage through operations . (15 marks)

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