Answer ALL questions below: (100) Techlyst is an information technology (IT) company that specializes in providing IT consultancy services to businesses requiring to upgrade/implement various IT systems. You are the head IT analyst at Techlyst. Your key role is to understand business and technology needs. Provide suggestions for designing, analyzing and implementing efficient IT systems. Further to your role, you will be responsible for gathering feedback from end users to continue improving systems. A key stakeholder has requested your services in analyzing and providing a detailed informative report on the following:

1. The stakeholder is interested in implementing an expert system (ES) within their business to streamline their error reporting process. In your capacity as the IT analyst provide a detailed report elaborating on the concept of an expert system, include in your report an explanation of the components that are vital for the efficient functioning of an expert system. (25)