Answer ALL questions in this section. QUESTION 1 [20 MARKS] Briefly explain ANY TWO (2) benefits that you think could be associated with V&A Waterfront click-and-collect service innovation. Refer to the Value Chain Model of a business organisation and discuss the contribution of technology in each of the NINE (9) activities.fundamental social resp QUESTION 3 [20 MARKS] To enlighten the management team of V&A Waterfront on the significance of possessing relevant skills to excel in their positions, critically evaluate the fundamental managerial skills required at different managerial levels. Apply practical examples to strengthen your answer. QUESTION 4 [20 MARKS] Educate staff and management of V&A Waterfront on different dynamics in Operations Management, by providing an evaluation of new trends in operations management and debate the differences between goods and services to enhance their understanding of operations in their line of business. QUESTION 5 [20 MARKS] In the capacity of the newly appointed Human Resources Manager at V&A Waterfront, explain the appropriate Human Resource Retention functions that you may implement to make your most experienced and competent staff want to stay and grow with the company. Make use of appropriate examples to strengthen your answer. END OF PAPER a O 11:12 1 0 64) ENG 2022/11/01 hp