Answer ALL the questions in this section.

Question $1$

$(15$ Marks$)$

"When a process is designed, system thinking must be considered during the design phase to ensure that the user

requirements have been factored in as well as the user understanding the process. This is necessary given that every

process that an organisation utilises crosses organisational borders $($Kruger et al$.,2018)."$

With the aid of practical and relevant examples, describe the six characteristics that must be taken into account when

understanding a process in lieu of the above paragraph.

Question $2$

$(25$ Marks$)$

With regards to process structures for manufacturing, explain in detail the four processes that management can choose from

ensuring that each of the processes are supplemented with appropriate examples.

Question $3$

$(20$ Marks$)$

In chronological order, evaluate all the basic steps that must be carried out by an organisation when preparing a forecast.