Answer all the questions $($short answer$).$

$1.$ Compare and contrast structure, process, and outcome measurement as it relates to quality improvement initiatives.

$2.$ List and describe three key areas of improvement in patient experience measurement and reporting.

$3.$ Explain what is meant by making scorecard data "useful, not pretty."

$4.$ Explain why it is important to include patient suffering in measures of patient experience?

$5.$ Provide $5$ key performance indicators you will use to ensure that the facility is providing the best possible care while ensuring sustainable performance facility wide while at the same time effectively managing costs.