Answer ANY THREE (3) questions in this section. QUESTION 2 (20 Marks) 2.1 McGregor proposed that there are two fundamental approaches to managing people. Many managers apply theory X and generally get poor results, while enlightened managers use theory Y, which produces better perfomance and results. Briefly discuss the relevance of McGregor's Theory X and Theory Yin managing contemporary workers in an organisation (10 marks) 2.2 Business organisations operate in an ever changing and complex environment. It is therefore vital for the organisation and management to take cognisance of factors which impact on the organisation's competitive advantage and long- term sustainability. Apply the role of Porter's five forces in analysing the business environment and competitive advantage of the company. (10 marks) QUESTION 3 (20 Marks) The Big Five' factor model identifies five basic dimensions of human personality. Criticaly discuss the main assumptions of the model and specity how the various personality traits may affect managerial performance. QUESTION 4 (20 Marks) Maslow identifies five categories of needs which are organised in levels from the most basic needs to the more sophisticated needs. With the use of relevant examples, evaluate the applicability of Maslow's hierarchy of needs in contemporary organisations. QUESTION 5 (20 Marks) Groups and teams which exist within an organisation can serve different purposes. Examine the characteristics and roles of different types of groups and teams that exist in the business environment