[60 Marks] Section B Answer ANY THREE (3) questions in this section Question 2 (20 Marks) 2.1 Does organisational behaviour matter? Explain why. (2 Marks) 2.2 Discuss the 360-degree framework in performance management (4 Marks) 2.3 Discuss three types of commitment in organisational behaviour. (9 Marks) 2.4 Outline three facets an employee will consider when accessing their job satisfaction. (3 Marks) 2.5 Explain how do people cope with stressors? (2 Marks) Question 3 (20 Marks) 3.1 There are many theories that explain why some employees are more motivated than others are. Differentiate between equity and psychological empowerment theory. (6 Marks) 3.2 Differentiate between disposition and cognition based trust. (6 Marks) 3.3 Identify and explain four types of cognitive abilities. (8 Marks) Question 4 (20 Marks) 4.1 Discuss team interdependence. (2 Marks) 4.2 Team states are specific types of feelings and thoughts that coalesce in the minds of team members because of their experience working together. Identify and describe four types. (4 Marks) 4.3 There are a number of different approaches that organisations use to train team processes. Differentiate between transportable teamwork competencies and cross training. (6 Marks) 4.4 Discuss the importance of leadership. (3 Marks) 4.5 Differentiate between organisational politics and political skill in terms of power and influence in action. (5 Marks) Question 5 (20 Marks) 5.1 There are different structures that an organisation can utilise in order to function effectively. Differentiate between centralisation and decentralisation structure. (4 Marks) 2 5.2 Discuss how one can maintain organisational culture. (6 Marks) 5.3 Does organisation restructuring have a negative effective on job performance? Explain why. (4 marks) 5.4 Emotional Intelligence has four types of emotional skills. Describe each of them. (4 Marks) 5.5 Explain team composition. (2 Marks) END OF PAPER