answer asap please

Since NDS offers its services in both English and French, Language Fluency, is another important criterion that NDS' management will include in their selection decision. NDS assesses Language Fluency by reviewing the total number of customer complaints for the year and comparing it to the total number of complaints that were specific to language. Figure 3 (below) presents this data from each of the three (3) companies. NDS has stipulated that language complaints must account for 5% or less of total customer complaints. Questioh 3 (5 points) Saved Figure 1: Annual Total of Customer Complaints vs Annual Total of Language-Related Complaints A) RDS is concerned that their chosen company must be able to satisfy their customers in either of the official languages. Using Figure 1, calculate the percentage of language-related complaints as a percentage of total complaints. You MUST show all of your calculations. ( 3 marks) B) After you have completed your calculations, please use Figure 2 Scoring Scheme (from 1 to 5) and Score the three (3) companies for their ability to handle LanguageRelated Complaints. Provide a brief explanation for your scoring choices. ( 2 marks) Figure 2: Scoring Scheme 5=excellent4=good3=average2=fair1=poor A) RDS is concerned that their chosen company must be able to satisfy their customers in either of the official languages. Using Figure 1, calculate the percentage of language-related complaints as a percentage of total complaints. You MUST show all of your calculations. ( 3 marks) B) After you have completed your calculations, please use Figure 2 Scoring Scheme (from 1 to 5) and Score the three (3) companies for their ability to handle Language-Related Complaints. Provide a brief explanation for your scoring choices. (2 marks) Figure 2: Scoring Scheme 5=excellent 4=good Page 3 of 4