ANSWER EVERYTHING IN DETAIL!!!!!

Case study:

GPET is a small "startup" company and independent seller of books, music, series/film collector's figures, comic-books and electronic games. As a result of the pandemic, GPET has experienced sustained growth in sales and an increase in its customer portfolio, so they need to redesign their online sales portal and add a mobile app that supports their sales and customer service base.

1. Carry out a business analysis using the Business Model Canvas and the Value Proposition Canvas of the technical solution. Present the models with all information required.

Designed for Designed by Date Version: Business Model Canvas Key Partners Key Activities Value Propositions Customer Relationships Customer Segments Key Resources Channels Cost Structure Revenue Streams Designed for Designed by: Date: Version: Value Proposition Canvas Name, Name 2. ... DD/MMWYYYY X.Y Gain Creators Gains Describe how products and services create Describe the outcomes customers want to achieve or the concrete benefits they customer gains. are seeking. Describe what customers are trying to List the Products and Services your value Customer Jobs Products and Services get done in their work and in their lives, proposition is built around. as expressed in their own words. Describe how your products and services Describe bad outcomes, risks and alleviate customer pains. obstacles related to customer jobs. Pain Relievers Pains Value Proposition Name your product or service Customer Segment Name your ideal customer