Answer Key Terms Descriptions

C

Fluency

A$.$

A human resource professional comes up with a new way to recruit candidates for international positions that will result in more qualified applicants

A Flexibility

B$.$ A team fills a whiteboard as they brainstorm ways to reengineer a process.

B Originality

C$.$

An administrative assistant needs to set up a series of meetings, and each meeting is at a different location with different people and has different catering requirements.

Now think specifically about Daniel Goleman's theory of emotional intelligence $($EQ$).$ Complete the sentence and then choose the correct term to describe each example below.

Emotional intelligence has four components, including the ability to understand one's own emotions and be open to feedback, also known as

$q,$