answer me plz

2 3 Sandrine's experience Average experience process step time (mind) time (mino) entering nurses station 1 waiting for nurse 5 5 walk to pharmacy 4 4 waiting in line 15 10 meds issued 10 1.5 leaving hospital 3 3 1 START Remember Flow Charts from class? We discussed how the various shapes in a flow chart identify the characteristics of that process step. This Flow Chart shows part of the process we discussed. Some background regarding the hospital All calculations are to be based on 8 hours opening time as this is an outpatient clinic only Every specialization has its own nurses station and all nurse's stations have one printer, and two PC's available and are manned by one nurse at the time. The time spent in the nurse's station is averaging 5 minutes per patients. The hospital has a total of 12 nurses stations The hospital has 1 pharmacy for an average of 150 patients per day that need to pick up meds there, and my experience was an extreme. On average issuing meds takes 3.5 minutes per patient, and the pharmacy is manned by two people at all times fotherwise it closes, as meds need to be double checked before they are issued to patients) What is/are the bottlenecks in this process as depicted in the Flowchart? (2 points) B. You are asked to analyse the process to identity improvements (8 points) What is the cycle time of the process as Sandrine experienced it - as shown by the times in the picture, and in the table? What is the capacity of the nurse's station? What is the capacity of the pharmacy? Which parts of the process would you recommend to improve if the aim of the hospital is to provide patients with a swift and reponsive experience and what improvements would you recommend? PATIENT INTERS NURSES STATION WINTING FOR NURUL 10 ISSUE PAPERS PRESCRIPTION SLAS FORM GO TO MARMACY WAITIN LINE IMN SMIN 4 MIN SMN IND IMENT LEAVES HORTAL MER IND IM 30 MN A B D E E G H Remember Flow Charts from class? We discussed how the various shapes in a flow chart identify the characteristics of that process step. This Flow Chart shows part of the process we discussed. Some background regarding the hospital: All calculations are to be based on 8 hours opening time as this is an outpatient clinic only: Every specialisation has its own nurses station and all nurse's stations have one printer, and two PC's available and are manned by one nurse at the time. The time spent in the nurse's Mation is averaging 5 minutes per patients. The hospital has a total of 12 nurses stations The hospital has 1 pharmacy for an average of 150 patients per day that need to pick up meds there, and my experience was an extreme. On averager issuing meds takes minutes per patient, and the pharmacy is manned by two people at all times fotherwise it doses, as mes need to be double checked before they are issued to patients) process step entering nurses station waiting for nurse walk to pharmacy waiting in line meds issued leaving hospital Sandrine's experience Average experience time (mina) time (mins) 1 5 5 4 4 15 10 10 15 3 3 ATARY MAINTENTIA MULES STATION PRESCRIPTION A LAS FORM WATION WAITING FOR MIRE TO BUERAPERS SMN PHARMACY IMN UN 15 MIN A. What are the bottlenecks) in this procesas depicted in the low chart? (points) B. You are asked to analyse the process to identity improvements (8 points) What is the cycle time of the process as Sandrine experienced it as shown by the times in the pictute, and in the table? What is the capacity of the nurse's station? What is the capacity of the pharmacy? 1 Whic parts of the process would you recommend to improve if the aim of the hospital 2 is to provide patients with a swift and reponsive experience and what improvements would you recommend? 24 PATENT LEAVES ROOPA MED BULD ON 10 26