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m id at ic 18 e, te se Environmental benefits and reducing monthly bills are also key motivators for consumers to install connected home products, with 38 percent pointing to reduction in home energy bills as a ben efit. Fifty-nine percent of Americans also indicated they worry about their energy consumption Despite growing awareness of connected home products like thermostats, Americans are concerned about keeping their personal information secure online (82 percent) and worry that the technol ogy in their home will quickly become outdated (43 percent). Under standably, they are willing to pay extra for high quality electronics in their homes (63 percent). Bottom line, Americans just want the technology in their home to work well together (86 percent) Awareness of connected home brands gradually increases with household Income levels. However, across multiple Income levels, more than half of Americans can name at least one con nected home brand. When asked which brands in the connect ed or smart home space came to mind, 21 percent named Nest as the top brand, followed by Age (12 percent) and Samsung (8 percent). the surveys were completed online with customers recruited from their proprietary panel. In addition to the actual survey data and other information, the online interviewing system captures the browser that the respondent used to complete the survey. Analyzing the "browser used" data, Sonic has observed a slow but steady increase in the number of indi viduals completing the survey on mobile browsers, including tablets and smartphones. The most recent results show a big jump in this percentage from a year ago, with an average of nearly 30 percent of the more recent surveys completed on mobile browsers Several managers have attempted completing some of these surveys using their own tablets and smartphones. They like the idea that using these platforms increase the options for the con sumer and that these devices permit consumers to take the sur veys at times and in places when and where they previously could not. However, their experiences in testing the surveys on their mobile devices have suggested that they may need to change the way they design questionnaires to accommodate smartphones and tablets. Questions 1. What are the impediments and difficulties associated with completing surveys on mobile devices? K. What changes does Sonic need to make in its survey despis to take advantage of these new survey platforms? 3. What about mixing survey results taken on laptop comaut Questio 1. U th write six questions the information Screener to de Y in 2. What que termine if an 3. Write three used in the ld have been