ANSWER Part A (5 Marks) True/False Indicate whether the statement is true or false. QUESTION 1. In the strategic management process, the mission statement defines the organizational purpose and answers the question: "What is our reason for being in business 2. Lower level managers within an organization are typically responsible for the functional strategic planning 3. The first step of strategic management and planning process is to analyze the external environment and the current situation 4. A flat structure is an organization with few levels and relatively large spans of management control at each level; while a tall structure is an organization with many levels and relatively small spans of management control 5. Technology has an effect on the organizational structure (5 Marks) Part B Completion Complete each statement QUESTION ANSWER 6. is the process of reducing the number of tasks that each worker performs 7. is a cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals. 8. In a fast-changing and competitive environment, a manager should continually evaluate and engage in systematic to find new strategies to meet customer's needs. is the degree to which a job gives an employee the freedom and discretion needed to schedule different task and decide how to carryout them. is an organizational structure composed of all the departments that an organization requires to produce its goods or services 9 10