answer something new, dont copy from previous answers

You are a manager of bakery shops at TWO (2) different places, in Kuala Lumpur and Shah Alam. Both shops are using manual systems for keeping all orders and customers' data. Due to the difficulties to manage both shops using separate bookkeeping and database, your CEO would like to have a new system to be developed for both shops. a) Propose a complete communication system to be implemented in both shops and justify why do you choose to use the technology. b) In relation to the proposed communication system in 3(a), discussed the information security issues that might arise from the system. c) Propose a customer relationship management system and its features to achieve operational excellence