Question: Answer the below question in four to five paragraphs for each question below. Please include Citations. Corporations are making the assumption that everyone uses a

Answer the below question in four to five paragraphs for each question below. Please include Citations.

Corporations are making the assumption that everyone uses a smartphone. For example, QR (Quick Response) codes can be found in magazines, on posters, and on brochures for all sorts of products.

1) How does this perpetuate the negative outcomes created by the "Digital Divide"?

2) What can companies do to change this perception of alienating a sub-population of their customer base?

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