answer the two discussion questions

1) how can tesla address this problem?

2) what are the main operations issues that the automaker has had to deal with in the past 2 years?

Some owners have had a Tesla waiting 3 months for parts to arrive. Tesla has cranked up its Model 3 production in recent months, enabling many buyers to get their vehicles after long waits, reports The Wall Street Journal (Feb. 11, 2019). But as Tesla's U.S. sales approach those of luxury auto makers like BMW and Mercedes-Benz, it has encountered new logistical problems, from delivery and servicing of a growing fleet to balancing supply and demand. A Florida resident who recently damaged his bumper in a low-speed collision, had to wait 3 months for the repair shop to get the spare parts from Tesla and fix his car. The unusually long wait for a repair underlines a drawback of being a Tesla customer. The upstart car company has created a coveted luxury brand but is still learning some of the basics of the auto business. Tesla CEO Elon Musk has acknowledged some of the operational challenges, saying: "We've just been very silly about where we store our parts. Tesla was shipping spare parts from China to the U.S. and then back to customers in China." Tesla plans to deliver as many as 400,000 vehicles world-wide this year, roughly four times what it sold 2 years ago. Customers in recent months have been venting on social media about trouble getting repair appointments, long waits for those fixes and flaws in newly delivered vehicles, whether they are the paint job or cracks in windows. Part of the problem is that Tesla, unlike other auto makers, doesn't have a network of hundreds of franchise dealerships to sell and service its vehicles. It has long touted this as an advantage, giving it more control over the customer experience. But it means Tesla has to pay for service centers and to staff them. Tesla slid to 27th of 29 automotive brands ranked for reliability by Consumer Reports last year. The Model 3 earned an "average" rating