Answer True or False 1. Time Horizon: as far as theintended duration of a plan, long-term plans usuallyhave a scope of 1 to 5 years. 2.The organizational plan that results from the planning process details how managers intend to attain organizational goals. 3. Of the 3 steps of planning, the third step is formulating strategy. 4. A mission statement is designed to communicate how similar the organization is to its competitors. 5. One role that goals generally play is tostretch the organization to higher levels of performance. highlight the correct answer: A, B, C or D 6. ______ is the process in which managers monitor and regulate the efficiency and effectiveness of the organization in performing the activities necessary to achieve organizational goals. A. Strategy B. Control C. Feedback D. Recruitment 7. Which of the following is NOT correct? Controlling is meant to:

A. Keep employees motivated.

B. Identify problems in organization.

C. Confirm the manager's decisions. D. Provide changes needed. 8. In effective controlling, ideally the manager: A. points out poor performance. B. motivates the team towards finding solutions. C. both A and B

D. replaces all underperforming team members 9. Which of the following is NOT true of control systems? Control systems are: A. feedback systems B. informal systems C. target-setting systems D. all of the above 10. Concurrent control is control that A. gives managers information about how customers are reacting to the organization's goods and services. B. gives managers immediate feedback on how efficiently the organization's inputs are being transformed into outputs C. allows managers to anticipate problems before they occur. D. all of the above