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Assignment 1: Interactive Session: Organizations: Will the Coronavirus Pandemic Make Working from Home the New Normal? Page 8 Due Monday, February 7, 2022, 12:00 PM Time remaining: 14 days 16 hours Case Study Questions 1. Define the problem described in this case. What are the management, organization, and technology issues raised by this problem? 2. Identify the information technologies used to provide a solution to this problem. Was this a successful solution? Why or why not? Will working from home become the dominant way of working in the future? Why or why not? 3 Part One Organizations Management, and the Networked Enterprise INTERACTIVE SESSION ORGANIZATIONS Will the Coronavirus Pandemic Make Working from Home the New Normal? As COVID-19 continued to spread around the globe, companies large and small started to make changes saging, and videoconferencing tools. As com laptop computers, tablets, Smartphones, es to the way they work, shuttering their offices and shift their work from face-to-actos, Video requiring most or all of their employees to work ferencing is becoming the new bormal for remotely from their homes. People are trying to have good conversations that During the pandemic, ClearRisk, which offers critical information, generate new ideas acho Integrated, cloud-based software solutions for sensus, and make decisions quickly on this place claims, fleet, incident, and insurance certificate Although less than ideal for face-to-face management had its entire staff working from tions, videoconferencing is becoming more power home and affordable. There are many options, India ing Skype, Skype for Business Zoom, Microsoft Many large law firms, including Reed Smith Baker McKenzie, and Nixon Peabody, closed Teams, Amazon Chime, Bluelans Cisco's offices and required work at home during the GoToMeetings, and Google Meet. Some business pe pandemic. The law firms emphasized that they ple are using the same tools they do in their penced could continue to serve clients despite office communications, such as FaceTime and Facebook closings and remote work Messenger FaceTime now supports group video Open Text Corp, a Canadian provider of enter chat with up to 32 people.) prise information management products, plans Video conference software such as Webex and to eliminate more than half of its 120 offices BlueJeans appears designed for more corporate globally, with 2000 of its 15,000 person work- Other software such as Microsoft's Skype and Zoom force working from home permanently. feels more consumer-friendly and easier tot In mid-May 2020, Twitter Inc notified employ- with free or low-cost versions suitable for smaller ees that most of them could work from home businesses. Skype works for video chats calls and Indefinitely instant messaging and can handle up to 50 people in According to a recent MIT report, 34 percent of a single video call. Skype allows calls to be recorded Americans who previously commuted to work stated in case someone misses a meeting Skype also pes that they were working from home by the first week vides file sharing capabilities, caller ID, volcemala of April 2020 due to the coronavirus outbreak. Prior split view mode to keep conversations separate, and to the pundemic, the number of people regularly screen share on mobile devices working from home remained in the single digits Up to 1,000 users can participate in a single Zoom with only about 4 percent of the US workforce work- video call, and 49 videos can appear on the screen ing from home at least half the time. However, the once Zoom includes collaboration tools like trend of working from home had been slowly gaining taneous screen-sharing and co-annotation, and the momentum thanks to advances in information tech- ability to record meetings and generate transcripts nology for remote work and changes in corporate Users can adjust meeting times, select multiple work culture. The coronavirus pandemic may mark hosts, and communicate via chat if microphones a tipping point cameras are turned off It's likely that many people who started working There are definite benefits to remote woric love from home for the first time during the pandemic overhead, more flexible schedules reductions in will continue to do so thereafter. New health guide employee commuting time and attrition rates, and lines about distancing will require some workplaces increases in productivity. (Many companies reported to expand to accommodate all their employees or to that productivity did not suffer when employees have a significant percentage of employees work per- worked at home during the pandemic) According to manently from home, Global Workplace Analytics, a typical companys Information technologies driving these changes about $11,000 per half-time telecommuter per year include broadband high-speed Internet connections, Working remotely also poses challenges Chapter 1 woman in baby Nouvent and many new wa veshe Ahmen heking wheel and in the racher face and videos Howevererahy. 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