Appendix 2: Coaching planner (GROW model) Coaching phase Activities/questions Introduction Summarise the reasons for the coaching session from your point of view: ? Ask Pat for input, to describe own perspective: ? 7 Goal Ask questions to establish Pat's understanding of performance expectations, personal goals and aspirations: ? Reality Ask questions to establish understanding of: . the real gap between Pat's performance and expectations/ performance goals: o ? o ? potential obstacles to achievement, such as Pat's El skills and personal/work situation: o ? ? Options/ Ask questions to help Pat generate options or opportunities to opportunities help achieve goals and close performance gaps: ? Will Ask questions to establish Pat's willingness to agree to concrete and time-bound measures to improve performance: 7