APPENDIX B

COLLECTIVE BARGAINING SIMULATION: WALLY'S JANITORIAL SERVICES!

SIMULATION INSTRUCTIONS AND BACKGROUND INFORMATION

INTRODUCTION

nI this simulation, you wil play a member either of the management bargaining team representing Waly's Janitorial Services Incorporated $($WJS$)$ or of the union bargaining team representing the employees of WIS. You wil deal with a complex mxi of bar$-$ gaining issues, and you wil be subjected to avariety of pressures during negotiations.

ADVAPNRCEPEARATION

Before the bargaining session, you should read two sets of information:

$\mathrm{.}1$ The "Background Information," presented in this document under that heading. This si information that both management and union teams have access to$.$

$\mathrm{.}2$ The private team information. This information si not to be shared with your bargaining opponents. It wil be provided by your instructor once he$/$she assigns you to a management or union team.

SPECIFIC BARGAINING INSTRUCTIONS

$$ Confidentiality of negotiations. It is not necessary to conduct the negotiations in con$-$ fidence. You are free to discuss your negotiations with other students in the class; however, negotiating may only be conducted during the allotted class time.

$$ Bargaining isues. Teams may only propose changes with respectot hte issues provided ni the case instructions. As members of bargaining teams, students may not manipulate any costs other than janitor salary costs. In addition, stu$-$ dents cannot manipulate the level of firm revenue. They may only negotiate the four issues specified ni the case.

$$ Legal environment. The legal framework for this simulation wil be the Employment $($or Labour$)$ Standards Act and the Labour Relations Act of your prov$-$ ince. Citing legislation si not appropriate for this simulation.

NEL

$393$ a y r s u p e r m F a u c a o i t n n d a A l l h a s S e e d $.$ My a n o t e b c o p i e $,$ n a s n $,$ l i c e d $,$ n i h o l e o n i t a y e n i d e s t r o n g u e i h o s e s h i t p a s y e q u e i n $.$ t

$$ Role profiles. Students may adopt specific roles as indicated ni the text, but no detailed role profiles wil be given.

$$ Duration of agreement. The agreement shall be effective for one full year $($i$.$e$.,$ the teams are negotiating a one$-$year contract$).$ Teams may not negotiate an agree$-$ ment longer than one year.

$$ Bargaining ni good faith. Teams are expected ot bargain ni good faith. In partic$-$ ular, they are required ot meet and ot bargain with the intention of reaching an agreement. Furthermore, once an item has been agreed upon by both teams, ti si not appropriate to reopen negotiation of that item except by mutual agreement of the teams.

BACKGROUND INFORMATION

Wally's Janitorial Services Incorporated $($WJS$)$ was founded in $1980$ by three com$-$ petitors who had been working separately as independent janitors in large office set$-$ tings. As independent providers of janitorial services, these three men would bid on jobs to clean office or retail space for large companies who owned their own facilities or for landlords who included maintenance as part of their rental fee. Compared to an in$-$house janitorial department, the independent contractors could provide a lower cost option $($because they were always bidding against each other$)$ and superior quality $($because they were held accountable for their services because their contracts could be terminated$).$

As a result of this fierce competition, the three independent janitors found they could only make a profit by staying in one location per shift. Generally, an office$/$retail space was cleaned twice a week. This meant that ideally a contractor would have only three clients at one time $($each client is cleaned twice a week for six days of work per week$).$ For an independent contractor to keep himself and his smal crew busy for an entire shift $(8$ p$.$m$.$ to $4$ a$.$m$.),$ he would require very large clients. Having a number of smaller clients meant additional costs ni terms of vehicles and time to transport equip$-$ ment and labour from one client's site to another. At the time there were only a few large office$/$retail spaces ni Saskatoon, so the independent contractors would fight over these few profitable clients and then fill the remainder of their work week with non$-$profitable smaller clients as a means of keeping their labour employed. One particularly bleak February evening, the most junior of these men, Wally Wentworth, approached his two main competitors and pitched his idea to consolidate their efforts and form anew firm.

The other two agreed to accept minority ownership and employment as executives in the new firm.

Since its inception in $1980,$ Wally's Janitorial Services Incorporated $($WJS$)$ has been growing along with the city of Saskatoon. It has retained market domination and con$-$ tinues to focus on large clients. WJS presently employs $95$ people. Of this total $15$ are nonunionized employees and work as clerical staff, managers, or executives. The

remaining $80$ employees are all unionized and are classified into $1$ categories of jani$-$ tor